Government’s Drive for Customer Service Provides Opportunities for Contractors
Wednesday, June 15, 2011
by Michael Hackmer, CEO and Founding Partner, Government Contractors
Last week, the Digital Government Institute conducted a panel and roundtable discussion on ways the government is creating a better online customer service experience. The panel included GSA’s acting director for the Center of Excellence in Digital Government, Sheila Campbell; the director of web services for the USDA Food Safety and Inspection Service, Kim Taylor; and RightNow
- Published in Business Resources, Customer Service, Digital Government Institute
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